Aleksandr
Nichiporovich

Principal Software Engineer

Principal Software Engineer specialising in high-availability .NET ecosystems, Cloud-Native Azure architecture, and mission-critical orchestration.

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Aleksandr Nichiporovich — profile photo

01 // ABOUT

With over 20 years of experience in Microsoft .NET technologies, I specialise in building robust, scalable cloud-native solutions. My expertise spans ASP.NET Core, Microsoft Azure (Kubernetes, App Services, Service Bus), SharePoint, and enterprise content management systems. At Luware, I architect and develop a SaaS call-centre platform on Microsoft Teams, leading the workflow engine, reporting, and observability initiatives.

I have a proven track record in requirements analysis, technical design, technical leadership, and functional development — including direct on-site customer collaboration across Switzerland, Malta, the UK, and the United States. I have mentored junior engineers and led sub-teams of up to four people on successful enterprise projects.

On-site delivery across Switzerland, Malta, UK, and USA — enterprise platform leadership with zero critical-incident record on core services.

02 // SKILLS

03 // EXPERIENCE

February 2020 — Present Belarus (Remote)

Luware BLR ACTIVE

Principal Senior Engineer

Developed a scalable Software-as-a-Service (SaaS) solution leveraging Microsoft technologies to empower call centres with highly configurable call handling workflows, optimising agent efficiency and customer experience.

  • Led the development of a new workflow engine, resulting in improvement in call routing efficiency.
  • Provided accurate estimations for development efforts.
  • Designed the architecture for new reporting functionalities, enhancing data visibility for call centre managers.
  • Mentored junior developers, improving team velocity.
  • Improved observability and production diagnostics by introducing an automated "debug package" export feature, reducing investigation time for support and engineering teams.

Improved call-processing stability and observability through On-Call engineering duties and an automated diagnostics toolkit with LLM and Agent integration that accelerated incident resolution for support teams.

December 2019 — February 2020 Belarus

Notime

Senior Developer

Created a suite of interconnected applications designed to comprehensively manage and streamline various aspects of the company's delivery service operations for their shop partners, enhancing logistics and operational efficiency.

  • Designed and developed new features including a notification system for delivery status updates, enhancing customer communication.
  • Stabilised existing codebase and resolved production issues.
  • Provided effort estimations for upcoming features.

Stabilised delivery-service platform and shipped a real-time customer notification system within a 2-month engagement.

December 2006 — October 2019 Belarus

Itransition

Developer → Senior Developer

Progressed from Junior to Senior Developer over 13 years across a wide range of enterprise projects, specialising in SharePoint, .NET, and Microsoft technologies.

Junior .NET Developer — Worked with Windows Forms, ASP.NET, and Windows Installer XML (WiX), gaining foundational experience in application development and deployment.

Middle Developer — Transitioned to SharePoint development (SharePoint 2007 → 2013). Contributed to the redesign and rebranding of the company's internal corporate portal. Mentored newcomers and co-developed internal SharePoint skill-assessment exams for onboarding and certification.

Senior Developer — Expanded responsibilities into presales and direct customer collaboration. Participated in RFx activities including technical analysis and effort estimation. Worked on-site with enterprise customers across the UK, US, Malta, and Sakhalin to support deployment and configuration of delivered solutions. Authored technical documentation to support long-term product maintenance and knowledge transfer.

Delivered enterprise solutions on-site across UK, US, Malta, and Sakhalin — direct customer collaboration from presales through deployment.

04 // PROJECTS

March 2020 — Present

Luware — Call Centre Platform

SaaS solution for call centres built on Microsoft Teams, providing highly configurable call handling workflows, agent efficiency tooling, and deep reporting capabilities.

  • Led development of a new workflow engine improving call routing efficiency.
  • Designed architecture for new reporting functionalities, enhancing data visibility for call centre managers.
  • Improved observability by introducing an automated "debug package" export feature, reducing support investigation time.
  • Mentored junior developers and contributed to team-wide engineering standards.
#Azure Kubernetes Services #Kubernetes #Docker #.NET Core #Microsoft Teams #Redis #RavenDB #NATS #Akka.NET #Azure DevOps

December 2019 — February 2020

Notime — Delivery Service Platform

A series of interconnected applications to manage and streamline the delivery service operations for Notime's shop partners, enhancing logistics and operational efficiency.

  • Designed and developed a notification system for real-time delivery status updates, improving customer communication.
  • Stabilised the existing codebase and resolved production incidents.
  • Provided effort estimations for upcoming feature development.
#Azure App Services #Azure Service Bus #Azure Storage #Azure SQL #.NET

March 2018 — October 2019

Defibrillator Database

A public information system designed to increase survival rates from out-of-hospital cardiac arrest (OHCA) by providing easy access to the locations and details of publicly available defibrillators.

  • Led technical design and development of the core data platform.
  • Implemented Azure Functions for background processing and data synchronisation.
  • Provided technical leadership for a sub-team of 3 developers.
  • Delivered effort estimations and managed development timelines.
#Azure App Services #Azure API Management #Azure Service Bus #Azure Functions #Azure SQL #Azure Table Storage #Redis #.NET #ASP.NET MVC #Entity Framework #Azure DevOps

August 2017 — March 2018

Work Permit System

A critical risk management system to rigorously control, coordinate, and communicate all non-routine work activities on company assets, ensuring safe production operations and minimising risks across all construction sites.

  • Provided effort estimations and managed project timelines using Microsoft Project.
  • Authored comprehensive technical documentation facilitating knowledge transfer and long-term maintenance.
  • Provided technical leadership and mentored junior developers in a sub-team of 3–4 engineers.
  • Delivered on-site customer support in Sakhalin, resolving critical issues and ensuring user satisfaction.
#IIS #.NET #ASP.NET MVC #SQL Server #Entity Framework #Telerik #jQuery #OpenXML #Hangfire #xUnit #Moq #TeamCity #Git
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05 // EDUCATION

BSUIR

Belarusian State University of Informatics and Radio Electronics

Computer Systems and Networks · 2001 — 2006 · Minsk, Belarus

React Development

HTML Academy · August 2020

App Builder

September 2016

Web Applications

September 2016

Developing ASP.NET MVC Web Applications

Microsoft · February 2015 · Exam 486

Programming in HTML5 with JavaScript and CSS3

Microsoft · February 2015 · Exam 480

Developing Microsoft SharePoint Server 2013 Advanced Solutions

Microsoft · February 2015 · Exam 489

Developing Microsoft SharePoint Server 2013 Core Solutions

Microsoft · January 2015 · Exam 488

Designing and Developing Microsoft SharePoint 2010 Solutions

Microsoft · April 2011 · Exam 576

06 // CONTACT

Ready to deploy on
your next mission.

Available for Principal / Staff Engineer roles · Open to remote or Minsk-based positions

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